Helping a Professional Service Firm drive consistent ways of working and leverage new technologies

 Organisation:  A professional service firm with a strategy to drive growth, leverage technology to drive new ways of working and a desire to attract and inspire five generations in the workplace.  The firm had doubled in size following a merger and the HR team did not have a strategic leader in place.

 Solution: Initial meetings with Partners and the existing HR team helped clarify the key people issues and expectations of the HR team. The People Strategy took into account the commercial growth plans, budget and culture of the firm.  Options for the HR Operating Model were presented to the leadership team to gain buy-in to new ways of working.  They sought to strengthen the support provided by the HR team and drive consistency across the firm. The HR Operating Model leveraged technology and social media, introducing a new combination of in-house and outsourced expertise.

Deliverables included: