Helping an Insurance Firm drive culture change and build closer global relationships

Organisation: A leading provider of group income protection, wanting to drive growth from existing competitive markets and diversify into new products/markets. They also wanted to drive significant business and cultural change, building closer operating links with the US parent organisation.  The UK HR team had historically operated as a stand-alone function and the US parent organisation was keen to collaborate, identify synergies and consistent ways to deliver HR support across the group.

Solution: Working in partnership with the UK CEO, his leadership team and HR teams in the UK and US a People Strategy was developed focussing on the people change agenda as well as implementing closer working relationships with the US.  The HR Operating Model leveraged specialist support from larger US HR teams.  The people change agenda was high profile and regular updates were presented to the UK and US Boards providing reassurance that key strategic people risks were mitigated.

Deliverables included: